Business Analyst at Sigma Qualitas Limited

Sigma Qualitas Limited is recruiting to fill the following position:

Job Title: Business Analyst

Location: Lagos

Responsibilities

• This position leads the requirements development for applying technology to satisfy clients needs.
• Defines and documents internal and external user interfaces and supports system and data requirement clarification and definition. Systems and industry requirements for the clients Oracle ERP deployment and other applications on the clients platform.
• Also, acting as the liaison among internal stakeholders to analyze, document, communicate and validate business and system requirements for platform applications. In addition, the job will entail working with internal applications and integrating them with the ERP platform. Specific duties include but are not limited to the following essential job functions:
• Defines and documents customer business functions and processes.
• Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
• Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other governmental organizations in the analysis, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance.
• Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
• Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training.
• Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
• Reads and interprets case management systems and functional technical literature and translates in terms understandable to the end-users.
• Plans, organizes and conducts business process reengineering/improvement projects and/or management reviews of court-wide significant or specific to a court division. (Examples are projects requiring strategic analysis of an entire process or operating area where specific issues or items to be corrected, examined or recommended have not been identified. Recommended solutions should be developed in consultation with impacted internal and external stakeholders, but should remain objective and independent of the specific stakeholders.)
• Researches and prepares statistical reports using data from court computer systems and internal surveys. Consolidates information into cohesive and understandable correspondence or other written form for use in management decision-making.
• Assists in developing an overall change management strategy for the court.
• Conducts change impact analysis to assess the potential implications of changes and documents court business rules, functions and requirements.
• Maintains wizard-driver configuration tables in the case management system(s).
• Participates in user acceptance testing and testing of new system functionality.
• Provides technical assistance in training, mentoring, and coaching professional and technical staff.
• Develops training curriculum and conducts formal training sessions covering assigned systems module.
• Directs or participates in studies of new and existing programs and special projects to determine feasibility, resolve problems including organizational, procedural, technical and fiscal research and analysis; develops policy and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service; develops information system documentation to support efficient court operations; prepares reports and written findings and recommendations; and monitors changes.
• Provides work direction to one or more technical or clerical staff or acts as a team lead on designated projects or assignments.

Requirements

• Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognised University REQUIRED.
• Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
• Experience: 5 to 7 years work experience with at least 3 years at Oracle ERP experience is preferred and experience in IT production environment, NYSC is ESSENTIAL.
• Certifications and Training Requirements: Relevant IT Certifications (ORACLE, JAVA etc.), ISO, ITIL, PMP, Applications, Certified Associate Business Analyst (CABA), Certified Software Business Analyst (CSBA), Advanced Business Analyst (ABA)
• etc would be of ADVANTAGE.
• Proficient use of Microsoft Office,
• Outstanding Process and Systems Documentation,
• Attention to Detail,
• Highly Organised,
• Conflict Resolution,
• Presentation Skills,
• Excellent Communication skills,
• Highly Organised,
• Team Oriented and Leadership,
• High Tolerance for Stress,
• Problem Management (analysis and resolution),
• Customer Service Orientation,
• Relationship Builder,
• High level of Integrity,
• Time and Priority Management Skills,
• People Management and Negotiation skills.
• Superior Analytical.
• Telecom company work experience is Preferred
• Qualification of company secretary is Preferred.
• Dedicated, good team consciousness.
• Organization management and coordination capacity;
• Strong oral and written communication skills
• Strong interpersonal and collaborative teamwork
• Good Communication and Interpersonal Skills
• Problem Solving Skills
• Leadership and People Management Behaviour skills
• Passion for Excellence skills
• Growing people, Team work and Customer Focus

Application Closing Date
5th March, 2014.

Method Of Application
Interested and qualified candidates should forward their CVs and other required information to: jobs@sigmaqualitas.com
Required with your submitted CV are the following;

• Your current earning information and your DOB.
• Your contact details should contain active phone numbers and email addresses.
• Review your CV every time you make a submission, one CV does not fit all jobs.
• Kindly note that we need the subject matter of your response to contain the Job Title you are interested in, the file type must be PDF or DOCX, the preference being word documents, any response that contains a file name such as “My CV or My Resume” cannot be treated.

Please note short listing is based on the requirements in the given job descriptions above such as; qualifications required, years of experience, technology and industry exposure. All candidates for the list positions MUST have relevant and required work experience.